Terms & Conditions

Last updated: October 2025

Welcome to Martlix.pk. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our services.


1. General

Martlix.pk is an online store offering skincare and wellness products. By using our site, you confirm that you are at least 18 years old or have parental consent to use this platform.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of our website following any changes means you accept those revisions.


2. Products & Descriptions

We strive to ensure all product information, descriptions, and prices are accurate. However, slight variations in color, packaging, or formulation may occur.
Martlix.pk is not liable for any allergic reaction or skin sensitivity caused by product use. Please review ingredients before applying any skincare item.


3. Pricing & Payments

All prices listed on Martlix.pk are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
We accept payments through secure methods, and your financial information is processed via trusted third-party gateways.


4. Shipping & Delivery

We aim to process all orders within 1–3 business days. Delivery times may vary depending on your location and courier services.
Martlix.pk is not responsible for delays caused by courier companies, weather conditions, or incorrect shipping information provided by the customer.


5. Returns & Refunds

We accept returns only for defective or damaged items within 7 days of delivery.
To request a return or replacement, please contact help@martlix.pk with your order number and photos of the item.
For detailed guidelines, please review our Return & Refund Policy page.


6. Intellectual Property

All website content, including text, images, logos, and graphics, is the property of Martlix.pk and may not be reproduced or used without written permission.


7. Limitation of Liability

Martlix.pk is not responsible for any direct or indirect damages resulting from the use or misuse of products purchased through our store. Always follow usage instructions carefully and perform a patch test before applying any skincare product.


8. Governing Law

These Terms & Conditions are governed by and interpreted according to the laws of Pakistan. Any disputes will be handled under the jurisdiction of Pakistani courts.


9. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact:
Email: help@martlix.pk
Phone: +92 300 0000000